This document is prepared for review by qualified counsel in the jurisdiction where the service operates. Where a signed escrow agreement covers a specific trade, that agreement governs the trade.
1.About these Terms
The BridgeEscrow service is operated by BridgeEscrow, registration number 28137600, registered address 1333 Buckeye Road, Ames, IA 50010, United States (“we”, “us”).
By creating an account, opening an escrow, or accepting an invitation, you agree to these Terms, our Privacy Policy, our AML & KYC Policy, and our Risk Disclosure. If you do not agree, do not use the service.
Each trade is also governed by a Digital Asset Exchange and Escrow Agreement (the “Escrow Agreement”) generated for that trade and signed by both parties. If these Terms and a signed Escrow Agreement conflict about a specific trade, the Escrow Agreement prevails for that trade.
2.Definitions
- Escrow: a single trade in which BridgeEscrow holds both parties’ deposits until the release conditions are met.
- Seller: the party who deposits BTC and receives USDT.
- Buyer: the party who deposits USDT (TRC20) and receives BTC.
- Creator: the party who opens the escrow and invites the other party (the “Counterparty”).
- Deposit Address: a blockchain address generated by BridgeEscrow for one escrow and one asset.
- Payout Address: the address you nominate to receive the asset released to you.
- Release: the transfer of BTC to the Buyer and USDT to the Seller at the end of a successful escrow.
3.Eligibility
To use the service you must:
- be at least 18 years old and have full legal capacity to enter into binding contracts;
- not be resident in, or a national of, a country subject to comprehensive sanctions, and not appear on any sanctions or restricted-party list;
- act on your own behalf, or on behalf of a legal entity you are authorized to bind, and not for an undisclosed third party;
- use the service in compliance with the laws that apply to you, including tax and foreign-exchange rules.
We may refuse to open an account or an escrow at our discretion, including where we cannot complete the checks required by our AML & KYC Policy.
4.Your account
You must provide accurate, current, and complete information and keep it up to date. Your legal identity is locked once verified; changing it requires a new verification review.
You are responsible for keeping your password confidential and for all activity under your account. Enable multi-factor authentication where offered. Tell us immediately at info@bridgescrow.com if you suspect unauthorized access.
You may hold one personal account. Accounts are not transferable.
5.Identity verification and compliance
Both parties must verify their identity before signing an Escrow Agreement or depositing. We may ask for a passport or other government identification, proof of address, and information about the source of funds.
We screen customers and blockchain addresses against sanctions lists and risk indicators. We may delay, freeze, or decline any escrow, deposit, or release while we complete these checks, and we may report activity to the competent authorities where the law requires it. Details are set out in our AML & KYC Policy.
6.How the escrow service works
- Creation. The Creator sets the BTC amount and the USDT price, which can be any price the parties choose, together with the deposit deadline and any additional conditions. BridgeEscrow does not set or quote prices.
- Agreement. An Escrow Agreement is generated from those terms. Each party signs it electronically by typing or drawing a signature. The signed version is identified by its SHA-256 hash; any material change creates a new version that must be signed again.
- Deposit addresses. Each escrow receives its own BTC and TRON Deposit Addresses. Addresses are not reused across escrows.
- Invitation. The Counterparty receives a secure, single-use link bound to their email address. They must sign in with that address to review the escrow, sign, and deposit.
- Confirmation. A deposit is credited only once it is verified on-chain with the required confirmations: currently 3 for Bitcoin and 19 for TRON, and for USDT only when transferred through the official TRC20 contract.
- Release. When both deposits are confirmed in full and the conditions are met, a settlement is proposed by one authorized staff member and approved by a different one. BTC is then sent to the Buyer’s Payout Address and USDT to the Seller’s Payout Address, net of fees.
7.Deposits
Send only the asset assigned to you, on the stated network, to the Deposit Address shown in your escrow. BTC must be sent on the Bitcoin network. USDT must be sent on TRON (TRC20).
- Wrong asset or network. Assets sent on another network, or tokens other than USDT TRC20, may be unrecoverable. Where recovery is technically possible we may attempt it at your cost, but we do not guarantee it.
- Underpayment. An escrow is not funded until the full required amount is confirmed. Partial deposits are held until topped up or refunded.
- Overpayment. Any excess above the required amount is returned to the sender after review, less network fees.
- Late deposits. Deposits received after an escrow is cancelled or refunded are returned to the sender after review, less network fees.
Confirmed deposits are swept from Deposit Addresses to BridgeEscrow-controlled ledger wallets. Your entitlement is recorded in our double-entry ledger throughout.
8.Fees
The escrow fee is 2.50% of the trade, shared equally: each party pays 1.25% of the asset it deposits. The fee is deducted from each released asset and recorded in the signed Escrow Agreement, which is the definitive fee record for that trade.
Blockchain network fees are not part of the escrow fee. You pay the network fee for your own deposit. For a BTC release or refund, the Bitcoin miner fee is deducted from the amount sent. For a USDT release or refund, BridgeEscrow pays the TRON energy and bandwidth. We do not charge a spread on the exchange rate you agree with your Counterparty.
We may change the default fee for future escrows. A change never affects an escrow that has already been created.
9.Deadlines, cancellation, and refunds
If both deposits are not confirmed in full by the deposit deadline, either party may request that the escrow be cancelled. Each party who deposited is then refunded to an address they nominate, which must be controlled by the original sender.
Refunds follow the same two-person approval as releases. Network fees on refunds follow section 8. No escrow fee is charged on a refunded deposit.
Before both deposits are confirmed, the Creator may cancel an invitation. After both parties have signed and deposited, an escrow can be cancelled only by mutual written agreement or under the dispute process.
10.Disputes between parties
Either party may open a dispute from the escrow page, stating the reason and providing evidence. Opening a dispute freezes the release until it is resolved.
We review the signed Escrow Agreement, the on-chain record, messages exchanged in the escrow, and any evidence submitted. We may then release as agreed, refund one or both deposits, or take another action consistent with the Escrow Agreement. We act as a neutral custodian; our role is limited to deciding what happens to the assets we hold.
Our determination does not prevent either party from pursuing other legal remedies against the other, but we may continue to hold the assets if we receive a court order or a credible notice of legal proceedings.
11.Custody of assets
We hold deposited assets as custodian solely for the purpose of the escrow. We do not lend, pledge, stake, or otherwise use escrowed assets, and we do not pay interest on them.
BridgeEscrow is not a bank. Escrowed assets are not covered by any deposit-insurance or investor-compensation scheme.
Private keys for Deposit Addresses and ledger wallets are controlled by BridgeEscrow. Neither party receives a private key or can move escrowed assets directly.
12.Prohibited use
You must not use the service to:
- launder money, finance terrorism, evade sanctions, or conceal the origin of funds;
- trade on behalf of an undisclosed third party or with funds you do not own;
- commit fraud, impersonate another person, or submit false documents;
- pay for illegal goods or services, gambling where unlicensed, or any activity unlawful where you or your Counterparty are located;
- interfere with, probe, or overload our systems, or access another user’s data.
13.Suspension, freezing, and termination
We may suspend your account, freeze an escrow, or withhold a release where we reasonably believe it is required by law or a court order, where we suspect a breach of these Terms or prohibited activity, or where a security incident requires it. Where the law allows, we will tell you why.
You may close your account at any time once you have no open escrows. We may close your account on notice. Open escrows at the time of closure are completed, refunded, or resolved under these Terms. We keep records after closure as described in our Privacy Policy.
14.Risks
Digital assets and blockchain networks carry significant risks, including irreversible transfers, network delays, stablecoin issuer actions, and regulatory change. Amounts in an escrow are fixed in units of each asset, so their market value can change before release. Please read our Risk Disclosure.
15.Intellectual property
The website, software, agreement templates, and branding are owned by or licensed to BridgeEscrow. You receive a limited, non-exclusive, non-transferable right to use them to access the service. Signed Escrow Agreements may be kept and used by the parties for their own records and legal purposes.
16.Disclaimers
The service is provided “as is” and “as available”. We do not guarantee that it will be uninterrupted or error-free, that a Counterparty will perform, or that a trade will complete. We do not provide investment, legal, or tax advice, and we do not verify the commercial purpose of a trade beyond our compliance checks.
17.Limitation of liability
To the extent permitted by law, BridgeEscrow is not liable for indirect, incidental, or consequential losses, loss of profit, or losses caused by blockchain networks, stablecoin issuers, your Counterparty, an incorrect address you provide, or events beyond our reasonable control.
Our total liability arising from any escrow is limited to the escrowed assets we hold for you in that escrow plus the fees you paid for it. Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be limited by law.
18.Indemnity
You agree to compensate BridgeEscrow for losses, claims, and reasonable costs arising from your breach of these Terms, your violation of law, or false information you provide, except to the extent caused by our own breach or negligence.
19.Changes to these Terms
We may update these Terms. We will notify you by email or in your account at least 14 days before a material change takes effect, unless the change is required sooner by law. Changes do not affect an Escrow Agreement already signed. If you do not accept a change, you may close your account before it takes effect.
20.Governing law
These Terms are governed by the laws of the United States. Any dispute arising from these Terms is resolved under those laws, without prejudice to any mandatory consumer protections that apply where you live.
21.Notices and contact
We send notices to the email address on your account and through your dashboard. You can reach us at info@bridgescrow.com or by post at 1333 Buckeye Road, Ames, IA 50010, United States.
Questions about this document?
Write to info@bridgescrow.com and include your escrow reference if it concerns a trade.